How to Change CSI Password in all Application

• Logout from all CSI applications ( Offline and Online)
• Go to

im.indiapost.gov.in/identity

• Login with current CSI user ID and password
• Click on Change SSO Password
• Under Set New Password
• Type new password (Password Complexity should be maintained)
• And Confirm password both must be same
• Than click on Submit
• Login in SAP after 10-15 minutes

For POS Application

• Run Daily Sync 
• Run High Sync Repeatedly (certain interval)

• Than try to login in POS BO and POS Counter with new password after 30- 45 minutes.
• Don't try more than once if password is not permit to login. In this case you should execute Run High in regular interval to receive the password from central server.

For precautions

• Don't wait until password getting expiry. The password should be changed 2days before expiry.
• The change of password should be done at the end of the day.
• The POS Server should in UP atleast 30 after changing the password and the execution of Sync should be done in regular interval.